Expert Service
Whether your Hyundai is in need of repair or it's simply time for your next scheduled maintenance, our expert team of service professionals will take care of everything and get you back on the road in no time.
Schedule Service
Factory-trained technicians
Our certified technicians are experts on maintaining your Hyundai to factory standards, and are highly trained to diagnose and repair any issues to get it running like new again.
Genuine OEM parts
From brake pads and discs to suspension components and more, our Genuine OEM Hyundai parts ensure both a perfect fit and long-lasting performance.
State-of-the-art equipment
Our service center features state-of-the-art equipment and diagnostic tools, so you can be confident that the job will be done right the first time.
Exceptional service
We pride ourselves on providing exceptional service 100% of the time. We know that your car is your livelihood, so we want to get you back on the road with your Hyundai running its best.
Service Tools
Service Specials
In-Cabin Air Filter Replacement
Keep your heater, A/C and ventilation systems working properly. Help block dust, pollen, mold spores and other pollutants with routine maintenance.
• Recommended every 12 months/15K miles
• Visually inspect & replace if needed
Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. Valid only at Southern Hyundai Chesapeake. - Coupon expires 08/29/2026
3416 Western Branch Blvd, Chesapeake, VA 23321
Service: 757-966-7200
In-Cabin Air Filter Replacement
Expires: August 29, 2026Keep your heater, A/C and ventilation systems working properly. Help block dust, pollen, mold spores and other pollutants with routine maintenance.
• Recommended every 12 months/15K miles
• Visually inspect & replace if needed
Cooling System Special
• Check & drain cooling system
• Pressure test system & refill with up to one gallon of coolant
• Check all fluids, wiper blades & drive belts
Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. Valid only at Southern Hyundai Chesapeake. - Coupon expires 08/29/2026
3416 Western Branch Blvd, Chesapeake, VA 23321
Service: 757-966-7200
Cooling System Special
Expires: August 29, 2026• Check & drain cooling system
• Pressure test system & refill with up to one gallon of coolant
• Check all fluids, wiper blades & drive belts
Oil & Filter Change
• Replace engine oil per specifications (up to 5 quarts)*
• Install a Hyundai oil filter
• Check/adjust vital fluids
• FREE multi-point inspection
*Synthetic oil extra. Check the engine oil regularly between recommended oil changes. The engine oil and filter should be changed at the intervals specified in the maintenance schedule. Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. Valid only at Southern Hyundai Chesapeake. - Coupon expires 08/29/2026
3416 Western Branch Blvd, Chesapeake, VA 23321
Service: 757-966-7200
Oil & Filter Change
Expires: August 29, 2026• Replace engine oil per specifications (up to 5 quarts)*
• Install a Hyundai oil filter
• Check/adjust vital fluids
• FREE multi-point inspection
Hyundai Multi-Point Inspection
Our Hyundai-trained technicians will inspect your vehicle and let you know if anything needs attention. Call us for details.
Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. Valid only at Southern Hyundai Chesapeake. - Coupon expires 08/29/2026
3416 Western Branch Blvd, Chesapeake, VA 23321
Service: 757-966-7200
Hyundai Multi-Point Inspection
Expires: August 29, 2026Our Hyundai-trained technicians will inspect your vehicle and let you know if anything needs attention. Call us for details.
Hyundai Battery
Specifically engineered for your Hyundai.*
• Superior reliability
• Peak performance
• Ultimate peace of mind
*Valid at our Parts Department only. Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. Valid only at Southern Hyundai Chesapeake. - Coupon expires 08/29/2026
3416 Western Branch Blvd, Chesapeake, VA 23321
Service: 757-966-7200
Hyundai Battery
Expires: August 29, 2026Specifically engineered for your Hyundai.*
• Superior reliability
• Peak performance
• Ultimate peace of mind
Brake Special
• Replace front or rear brake pads and resurface front or rear rotors*
• Inspect discs, calipers, brake lines, hoses, master cylinder and wheel cylinders
*Rotor replacement, master cylinder, wheel cylinder and caliper repair or replacement extra (if needed). Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. Valid only at Southern Hyundai Chesapeake. - Coupon expires 08/29/2026
3416 Western Branch Blvd, Chesapeake, VA 23321
Service: 757-966-7200
Brake Special
Expires: August 29, 2026• Replace front or rear brake pads and resurface front or rear rotors*
• Inspect discs, calipers, brake lines, hoses, master cylinder and wheel cylinders
Brake Special
•Replace front or rear brake pads and resurface front or rear rotors*
•Inspect discs, calipers, brake line, hoses, master cylinder and wheel cylinders
*Rotor replacement, master cylinder, wheel cylinder and caliper repair or replacement extra (if needed). Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. - Coupon expires 08/29/2026
3416 Western Branch Blvd, Chesapeake, VA 23321
Service: 757-966-7200
Brake Special
Expires: August 29, 2026•Replace front or rear brake pads and resurface front or rear rotors*
•Inspect discs, calipers, brake line, hoses, master cylinder and wheel cylinders
Hyundai Air Filter
Your Hyundai’s first line of defense!
•Helps protect against pollen, smog, smoke, and dust
•Designed specifically for your Hyundai
Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. - Coupon expires 08/29/2026
3416 Western Branch Blvd, Chesapeake, VA 23321
Service: 757-966-7200
Hyundai Air Filter
Expires: August 29, 2026Your Hyundai’s first line of defense!
•Helps protect against pollen, smog, smoke, and dust
•Designed specifically for your Hyundai
Low-Conductivity Coolant Service
Properly maintaining the low-conductivity coolant level in your EV will help protect the lifespan of its battery and prevent damage.
Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. - Coupon expires 08/29/2026
3416 Western Branch Blvd, Chesapeake, VA 23321
Service: 757-966-7200
Low-Conductivity Coolant Service
Expires: August 29, 2026Properly maintaining the low-conductivity coolant level in your EV will help protect the lifespan of its battery and prevent damage.
Our facilities and amenities
With comfortable seating, free Wi-Fi, abundant coffee and plenty of snacks, we make waiting for your vehicle a relaxing experience. And for your ultimate convenience, our restrooms are always clean and sanitary.
Schedule ServiceExpert staff and technicians
From our friendly and knowledgeable staff to our certified technicians who are the experts on maintaining and repairing your Hyundai, our Service Center is 100% dedicated to keeping your vehicle running like new.
Schedule ServiceHyundai Service Tips & Videos
Vehicle maintenance
From oil changes to rotating your tires, staying on top of factory-recommended maintenance will keep your Hyundai running its best.
Learn More
Complimentary care
Enjoy 3 years of complimentary maintenance at your local Hyundai dealer on any new 2020-2025 Hyundai model year.
Learn More
Educational content
The more you know about your Hyundai, the more enjoyment you’ll get out of ownership and the more prepared you’ll be in an emergency.
Learn More
Memory reset
Ensure that you maintain an optimal driving position at all times by knowing how to use and reset the driver’s seat memory.
Learn MoreCustomer Reviews
Southern Hyundai Chesapeake
Took a day and half to change the oil non9 ni no n9 nio 15
Hard to reach service on phone. Have to go thru AI which is totally unnecessary.
He was very knowledgeable in his work, and he kept me and my family, comfortable, and laughing the entire time. He also offered us dinner while we waited at the dealership, which was very thoughtful. We’ve never experienced that type of hospitality before at a dealership. We are glad to be a part of the Hyundai Family. He did not cut any corners and took us through the entire process and kept us updated the entire time. I would definitely recommend his services to family and friends! .
Simple appointment for oil change. Representative was courteous and professional. Work done in timely fashion. Checkout process was quick
They were very helpful and got me the car I wanted. Everyone we dealt with were professional and good people.
I took care of the recall in a short period of time. Job well done. Thanks!
They were very professional and on time. I didn't have to wait very long maintenance either. Dee is very friendly and down to earth and has been every time I've had to stop in.
They were very professional and on time. I didn't have to wait very long maintenance either. Dee is very friendly and down to earth and has been every time I've had to stop in.
Shane was really helpful, respectful, & knowledgeable! The waiting area was very nice and clean.
Very clean, professional and friendly staff, spacious waiting area with refreshments and snack as a courtesy while waiting on repairs
Polite, friendly greeting, answered any questions I had, helped with setting up another appointment. Excellent
Recalls fix and also asked about other problems on car.. the ladies that work up front in service were great
Grace is kind. Overall experience has not been as good as checkered flag Hyundai world
My overall with the rental car was excellent. Ms. Darlene was very polite, professional. She handled the rental car aspect very professionally even under adverse conditions from other department. She made my first experience with her department very good.
Starting from making appt to arriving on day of appointment was easy and very professional. That is one reason I switched dealerships and came to this one.
The general manager was amazing and so was my salesman Mark McCarty! Definitely recommend them!
I enjoyed my time helping shop and purchase a new car for my brother's graduation gift. Mark McCarty and Thomas worked with us to get us in and out as quick as possible.
Joe and Jay were a pleasure to work with!
Tiszon, Eric, and Nick in finance contributed to a great customer experience. All of them have great personalities, were very helpful, and were knowledgeable about the products and services they provide. I can't wait to share my excitement with them when I get my first service/check-up on my vehicle!
Thomas Miles & Nick Stallings were the best
To start the day I had an appointment at 3 o'clock to have my oil changed and removed. I do not leave till after 5:30 when I asked about it, she said anybody who choses to wait should expect at least a two hour wait. I got ready to leave her only words were this is this is what you owe and I want her to go over what the tech found. I would know what if I need to have anything done she chose not to do that said you owe me $104 And then when I asked where my car ... Read More DealerRater - Jun 15, 2026
Thomas Miles and Nick Stollings did a great job with our financing paperwork.
Justin was amazing.... my salesperson .along with everyone. Thanks Justin Everyone was amazing.. Justin as my salesperson was very helpful and knowledgeable of everything
Was not notified that my vehicle was ready from repairs.I left her a text and eventually had to get a ride to pick my car up right before closing time.I left the car 8:15am for a software update and picked it up at 5:50pm without anyone from the service Department notifying me.I called and the remote agent could not reach anyone at Southern either.Fortunately,I live close by.I have never had a service experience like that with any vehicle I have ever owned!
Thomas Miles and Nick Stallins were great
I brought my vehicle in for a safety recall but also added an oil change a nd a tire rotation. My vehicle was there all day, but I was told in advance when it would be ready and it was. I am pleased with the service that I got and satisfiedwith my interaction with the service specialist. However, I could not get a confirmation by phone when I called to see if the vehicle was ready for pickup. Overall, despite some minor glitches, I am very satisfied with the service that I received and the service specialist was always polite ... Read More DealerRater - Jun 11, 2026
Great service. The dealership can schedule me in for saturdays. I don't have to miss work to get my car serviced.
The service personnel are great. My major complaint is that even though you make an appointment you still have to wait. I went in for a very short recall fix and was there for almost two hours. So appointment does not good.
The service assistant greeted me ,answered my concerns politely and made me feel welcomed. The service was done in a fair time. I had expected the vehicle to would have been cleaned after the service but it was not.
Underwhelming. Below expectations of what I have heard from friends about Hyundai dealership Below expectations
I had my inspection done there. It was fast. Everyone was really helpful and nice
Grace was wonderful to work with. She communicated everything we needed to know and answered all of our questions. She was very pleasant and helpful.
Forced to rent a car because the representative never reached out to me as promised for a loaner, ignored my text messages for 2 days, then claimed she attempted to call over the weekend. Unless it was from a strange number, I never received any calls. If it was from a strange number, no voicemail was left.
Steve J and Thomas Nick are great
Grace kept me informed throughout the day regarding the status of my service Grace was responsive and attentive
Slow service. Waiting for oil change vehicle was done for .5 hour and no one notified me. Second time this has happened. Never happened when they were Hall.
This is our second new car purchase in a month from southern Hyundai. Great sales, finance and parts teams. Justin our salesman took great care of us. We’ll be back
Very nice and very friendly people Also like the fact they had a way of giving me a ride home
It was a smooth process. They communicated what services were needed. I couldn't give a rating of 5 because of wait time. Too long for an oil change/inspection. However, I was appreciative of the Lyft service.
Very professional and courteous service. Dee kept me informed of the progress of my service and provided me a ride home until service was complete. Overall excellent experience.
Shane was very professional Shane was also very friendly and helped me a lot Pork
Customer service was impeccable. To Christy and sales manager and Nick, thank you so very much! I really feel like they had my best interest at heart. To the young man, that also had the car we drove there had a full tank, thank you! Again, great customer service!
I don't like how everything has changed. I've never had to pay for state inspections, yesterday had to pay. And also, no longer eligible to get get the standard free oil changes. My next vehicle purchase will definitely be with Checkered Flag.
S/O to Christy, Thomas Nick, and Jimmy! They are the best!
After scheduling a 'wait for' morning appointment well ahead and then traveling from Franklin for the appt, I was told my appt was a 'drop off' and could not be seen until between 1pm & 6pm. I decided to wait for 2 hours to see if my vehicle could be moved up in the queue which it was.
The wait was far too long ! Plus they didn't reset the oil change alert and I had to come back. Those 2 things are why I didn't give it a 5
Great customer service. The customer service during my oil change visit was excellent. The lady assisting me was very polite, helpful, and professional throughout the entire process.
made an appt. walked in and was promptly ignored by grace albright. was helped by the other girl who i don't even know her name. told her several times that i get free oil changes. was spoken to like i was a toddler. listened to grace talking nasty about other customers. explained to the other girl again that i get free oil changes. was told that nobody ever switched the car from the previous owners name to my name even though i've owned the car for over a year. was assured the oil changes were free by mystery ... Read More DealerRater - May 31, 2026
Excellent customer service Gave me updates on my car service while I was waiting Great experience overall
Thorough service and great communication Went above and beyond to make repairs and maintenance outside of what I was scheduled for
Service was very good and the service rep was excellent. She actually listen to my problem and worked with me to help solve it...
Thomas was Friendly and helpful!
I waited for the car and it was a 3 1/2 hour wait for an oil change and state inspection.
Staff was very friendly. I was out fairly quickly. Had to reschedule tire rotation but isn't an issue.
It started well with the vehicle being ready to see when we arrived. The negotiation went well. We applied for financing, which we got, but Marcus left for a doctor's appointment and we were left sitting. Finally, 4 hrs after we arrived Nick did our paperwork and we left over 4.5 hours after we arrived.
All the folks that work here really seem to care about their customers. I have purchased three cars from them in the past and will continue to do business with them in the future.
Excellent customer service. A little slow but they may have been backed up reason why I had to wait wait all day. Also, the service technician Zach was outstanding in updating my entertainment center with the flash drive. The other service technicians said that there was no update or it couldn't be done. Please educate your service technicians for every car that comes through that's a Hyundai through your service department as to what updates are available and what updates are not available. So they won't guess as to what's available and what is it. They ... Read More DealerRater - May 27, 2026
Everyone at this location is excellent! We had a wonderful experience. I am a returning southern auto group customer and customer service like this will always have me return. I thank everyone who helped us yesterday.
Great services and very PATIENT! Thank you JIMMY, STEVE & NICK THOMAS!!!
Dealership was professional. They met the need to replace a tire, oil change, and recall. However, the PSI sensor still shows low tire pressure even though the tire was replaced. I think something is wrong with the sensor.
Jimmy Worked really hard to get Me the deal I wanted. He went out of his way to ensure customer satisfaction!! Highly recommended!
I like the respect, appearance of the waiting area also the respect of salesman and management
Great staff. My salesman Tiszon was wonderful. Got me in a vehicle the same day. Would highly recommend this dealership
They were very helpful and courteous. My car was well taken care of and everything I requested was completed.
My appointment went very smooth. I dropped off the car and I was told my car would be ready around 12pm. I arrived at 12:15pm and the car was ready to go. Check out went smooth as well. Everyone very helpful and professional.
Great service “Dee provided excellent customer service, was professional, knowledgeable, and made the entire dealership experience smooth and stress-free from start to finish.”
Steve nick Thomas ! Had a great experience these guys were amazing. Would highly recommend friends for these guys
Reggie, Eric and Thomas Nick were absolutely amazing! I definitely recommend coming to see them if you’re looking for a car. I walked in and everyone in the dealership was so nice and made me feel comfortable!!!
I went into service on my launcher for an oil change all points inspection. Everything got done.
Mohamed and Dustin did a great job with my deal. Highly recommend!
Steve, Nick and John were the best help to me they made everything a smooth process
I had a good experience The dealership customer room was clean and comfortable. The personnel was very professional
Salesperson was very nice. Sales manager was kind of rude and a bit aggressive. Finance person was great. Dealership was clean and pretty organized.
Mark ,Nick ,John and Eric was thee Best experience Just all around!!Don’t Second guess go to them for you new ride! Highly recommend .
Jimmy, Steve, and Nick are the best of getting me squared away getting a new vehicle 5x in a row!
Very quick initial contact after I reached out. Nick, the salesman was willing to compromise on helping me get the vehicle I wanted. Had a poor interaction with Southern Hyundai Newport News and wanted to give the commission to the folks at Chesapeake that actually did the work to sell the vehicle. Nick was very helpful and arranging delivery to Williamsburg. Overall, a pretty good experience
Southern Hyundai is a great dealership. I have been an Hyundai owner and customer here when it was Hall Hyundai(2006). I bought a Hyundai Azera, put 578,756 miles on it in 10yrs. Kyle Snowden was my salesman.
Ms Goszkowicz, made the difference in receiving bad news bearable. She was so helpful, and informative. She went the extra mile to discuss my situation with sales men, and communicated any updates. She did an awesome job.
I dropped my car off and they gave me a ride home. There shouldn’t be a maximum of words to type. This is why I ended the survey
I purchased my vehicle from the previous owner, Hall Hyundai. My vehicle has only been serviced by Hall and Southern at this location. Southern has poor communication with me as a customer. I always wait at the dealership for service to be completed. As such, any communication about my vehicle while in service should be conducted in person verbally, not sent by email or text. I would have had additional recommended services performed if I had been contacted in person.
Kevin, Reggie, Nick, and John were Wonderful. They provided exceptional customer service and were very accommodating and patient with me. This is my 3rd Hyundai from this dealership and highly recommend for their valued customer service.
Steve,nick,and john thank God for Jesus and you 🙏 for everything
Friendly staff. Nice waiting area for service area. Service department keeps you informed as you wait.
Smooth, quick, and easy process! Thank you to all that helped me out. Steve, Nick, John, and Jimmy! You all are amazing
Great customer service , great prices worked with Kevin, Nick and John . Great experience love my new car❤️
Received my appointment for service on my vehicle. From the time I arrived at the dealership. Shane checked me in for my manufacturer recall on my 2020 Hyundai Palisade. He kept me informed with my vehicle. Upon completion he contact me. Outstanding service received. Thank you Shane.
Tizon, Nick-John, Jimmy
I am extremely dissatisfied with the service I received at Southern Hyundai following what should have been a routine oil change and tire rotation.
After my appointment, I did not drive my vehicle again until the following Monday, at which point I immediately noticed a persistent thumping sensation while driving. Concerned, I returned to the dealership and requested that my vehicle and tire balance be checked. I was initially told that no issues were found and that the tires were secure.
A technician offered to test drive the vehicle with me. During the drive, I pointed out that I could ... Read More DealerRater - Apr 28, 2026
I sent my car back to get back up camera looked at again bc the sensor was not working properly in a camera recalled camera they replaced. It was still faulty and would not stand by it until I paid them 250 for a diagnostic fee after I was told the part was on order. I waited a couple of weeks, I was told they would not honor fixing the recalled camera they installed unless I paid 250 for diagnostic test. I told them what was wrong. I did not need a diagnostic test. Bad business. I will tell everyone I know ... Read More DealerRater - Apr 27, 2026
Scheduled for service on 4/25 & told I’d be provided a ride home as they did not recommend waiting. When I arrived I was told the car may not be done today. I explained I must have a loaner if my car was going to be in there for multiple days and the response was “we don’t have any loaners”. I said I need it to be done today as I was told by Grace it would be. The woman then told me in a matter of fact way the car won’t be done as Saturdays are usually ... Read More DealerRater - Apr 27, 2026
Waited 3 to 5 without my car. No car rental available. They did not call or inform me and work I needed done was not done.
All the guys at the dealership such as Tiszon, Nick, John were such amazing help. Helped me throughout the whole process with such a nice car
Appreciated that it was not a hard sell environment. Very kind with no pressure. Transparent!!!
Professional and timely. Exceptionally knowledgeable staff. Dealership was clean. More efficient than any other dealership we have been to in Virginia. Highly recommend! Would purchase from Southern again.
Was fine. They did the job and that was it. They were good at communicating which is nice
Satisfied and timely ?? They did what they said they would do. Satisfied with the service
I thought the fluid levels in my Ioniq 5 were low. Shane checked me in, listened to my concern and took a look. He walked me through each of the fluid compartments, explained how their levels should look and why and gave me a great explanation of the electric braking system. He topped off the coolant and sent me on my way. I am relatively new to this dealership, but this kind of customer-friendly service seems to be the rule and not the exception. Well done. And thanks, Shane.