Customer Testimonials

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DealerRater Dec 3, 2024

They worked with me to get the car I wanted for the price I was willing to pay.

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Google Dec 1, 2024

I had a great experience with the dealership. Of note were Ashley, John, Jimmy, and John. I was able to make my purchase on my schedule. Their professionalism and knowledge were evident.

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DealerRater Dec 1, 2024

Great Team! I was in this dealership a year ago and the difference is like night and day. I think it had a different name. My sales guy Steve was amazing. Willing to stay late to meet my schedule. Both sales managers were great. Friendly and helpful. Finance guy(I forgot his name) was very knowledgable and also friendly. I would buy from them again

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DealerRater Dec 1, 2024

Outstanding customer service and a great experience. I normally don’t enjoy the car buying experience, but these people did a fabulous job and made it easy and actually enjoyable. Nick John and Christie were amazing. Zero pressure, very knowledgeable, and most importantly listened to what I had to say and what was important to me. Immediately connected me to the right vehicle. The discussion on coverage and financing was easy to understand, and clear and concise. I drove off the lot with the car that I really wanted, and the additional coverages and protections that have given me peace ...

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Google Nov 30, 2024

Eli was very helpful salesman and was very knowledgeable and understanding. Chris was also a great teammate. John did an amazing job explaining all of the additions to our vehicle package. Very patient and helpful!

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Google Nov 29, 2024

Steve Johnson John B Chris J And Amanda WERE AMAZING GREAT SERVICE 👏🏾👏🏾👏🏾👏🏾

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DealerRater Nov 29, 2024

They were easy to design with during my appointment. I was treated with respect and kept informed about what was happening.

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DealerRater Nov 29, 2024

My first visit was a great experience. Service was really fast and staff is amazing. Will be a regular costumer.

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DealerRater Nov 29, 2024

Service Agent Angela and the Southern Hyundai Service Department were a HUGE help when we unexpectedly needed just before a holiday weekend. Highly recommended!

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DealerRater Nov 28, 2024

It took about a month and a half to get my car back, but it was done correctly so I can't complain

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DealerRater Nov 27, 2024

Service Advisor Josh and his team were wonderful, they went above and beyond to get my car back on the road. Thanks again!

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Google Nov 27, 2024

The team here was wonderful. Christy N. was super helpful helping navigate my car hunting journey and found the perfect vehicle. Chris and John helped us with the finance ins and outs. And thank you Nick for the great deal!!!

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Google Nov 27, 2024

John Ashley and Chris were great

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Google Nov 25, 2024

Robbie Bracken, our salesperson was very friendly and accommodating. In and out in 4 hrs! Easiest purchase we ever made. Chris T. Was also very helpful & professional. Love the car!

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DealerRater Nov 25, 2024

Wait times have dramatically decreased. Glad they are honoring their advertisements. Will co times be to be a loyal customer.

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DealerRater Nov 25, 2024

Very happy with our purchase and experience at Southern. Everyone was very friendly and professional.

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DealerRater Nov 25, 2024

Service was excellent. Service manager and assistant responded quickly and were very courteous. Will certainly be back next time.

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DealerRater Nov 24, 2024

Thanks Southern Sales, Managers and Service for your professional and step and beyond assistance. Thanks Christy, Ashley, Jimmy, Nick, John B and Chris T. Thanks for assisting in everyway possible! Awesome teamwork!!!!

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DealerRater Nov 24, 2024

Great service. Highly recommend Southern Hyundai for service for their vehicles. You will not be disappointed.

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DealerRater Nov 24, 2024

They were friendly. The dealership was clean. Service was great. Overall I was satisfied today.

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Google Nov 23, 2024

Marcus was extremely knowledgeable, worked very hard for me. Chris & John were great!

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DealerRater Nov 23, 2024

Christy, Chris, Nick and John were the greatest team. Very professional and knowledgeable. They made the whole car buying experience an absolute joy! Thank you from Brent Cook!

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DealerRater Nov 23, 2024

Great service. Did not feel pressured to buy and was accommodating. Thank you for making this an easy process.

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DealerRater Nov 23, 2024

Marcus was very personable with us. He is very knowledgeable about the vehicle we purchased. There was no pressure to buy. I would recommend him to my family and friends!!! Thanks Marcus Burruss!!!

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DealerRater Nov 23, 2024

I love Southern Hyundai. They never find anything wrong with my card. I might need service now.

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DealerRater Nov 21, 2024

Service was GREAT!! The waiting room and snacks were a plus. Thank you so much.

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DealerRater Nov 20, 2024

Steve Johnson was my salesman and he was absolutely wonderful. He went above and beyond to help me.

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DealerRater Nov 20, 2024

Prompt, reliable, courteous, honest service. Service associate identified the issue and corrected it while keeping me informed of progress.

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DealerRater Nov 20, 2024

I had an appointment to get my car serviced. I was in on time and only waited an hour. Had snacks and a drink brought to me in the comfy waiting area. Thank you!!

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DealerRater Nov 20, 2024

The service was quick and well done. The waiting area was clean and had good amenities.

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Google Nov 19, 2024

Marcus, Chris, and John were awesome and very helpful with everything involved with making the process as smooth as possible.

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DealerRater Nov 19, 2024

Marcus was very helpful and knowledgeable about the vehicles I had questions about. Made the process of getting a new car fairly easy.

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Google Nov 19, 2024

John is the GOAT! I had a challenging experience and he cleaned it up, provided me with useful information and educated me about purchasing/leasing a vehicle. He was honest and fair. It was the first time I purchased a vehicle and felt fully informed. Ely- I am proud to be his first sale. Although he was new he provided excellent customer service. Marcus- was very kind, knowledgable and engaging. Chris was a gem. Thank you.

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Google Nov 19, 2024

Lizzy, Chris, and John were exemplary in their professionalism and making things easier for us to understand. I HIGHLY recommend seeking them out.

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Google Nov 17, 2024

Steve, Chris, Jimmy, and John were absolutely amazing! Great experience!

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DealerRater Nov 17, 2024

My salesperson Elizabeth Yancey was great. She walked us through the process of buying a car and answered our questions. After the buying process, she offered to give my wife a ride home (Suffolk) because my wife was hesitant on driving on the highway. She also provided her telephone number and said to call her if we had additional questions. I actually did call her today because we thought there was a problem with the door lock. Kudos to Elizabeth and congratulations to Southern Hyundai for finding a gem that is an asset to your establishment.

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DealerRater Nov 17, 2024

I loved purchasing my car from this no pressure dealership. Will go back for my next purchase.

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Google Nov 17, 2024

Robbie and John were very patient with me when I asked a ton of questions. Thanks for taking the time to make me feel comfortable leaving my first car and getting a new one.

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Google Nov 17, 2024

Ashley,Chris,Jimmyand John made the car buying experience on a busy Saturday flawless. Southern Hyundai is the place to go to get a great deal and treated like family.

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DealerRater Nov 17, 2024

Friendly professional did outstanding job. Got me best deal he could. Happy with how it worked out.

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Google Nov 17, 2024

Robbie, Chris and John were Truly Amazing and Totally Professional during our Experience with Buying our New Car from Southern Hyundai....

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DealerRater Nov 16, 2024

Quick work. Kept us informed. Very pleasant. Will continue to take car to dealership for other work

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DealerRater Nov 15, 2024

Had a good service experience changing the battery in my Genesis. Will go back again.

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DealerRater Nov 13, 2024

Very nice place to go and get car service and hang out with my sales person.

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DealerRater Nov 13, 2024

Steve was great to deal with! Had a few hiccups, but he went above and beyond.

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DealerRater Nov 13, 2024

I was immediately served after I entered the customer service area. They are all polite.

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DealerRater Nov 13, 2024

I appreciate the friendliness and professionalism of the staff. I was told the oil change would take approximately two hours and to my surprise, the job was done just under two hours. Thank you Southern Hyundai!

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DealerRater Nov 13, 2024

Service was excellent and the gentleman that waited on me was very friendly and professional.

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DealerRater Nov 11, 2024

The service at Southern Hyundai Chesapeake was great! Angela and the team were very kind, courteous, and knowledgeable. Requested vehicle repairs were completed to my satisfaction. I am glad I chose Southern Hyundai Chesapeake.

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Google Nov 10, 2024

John, Chris, Christie, and Ellie were AMAZING!!!! We were at the dealership for 3 hours with 4 kids and they made it happen for us. I would highly recommend ANY of these four individuals. Customer service OUTSTANDING!!! Can’t rave enough about these people.

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Google Nov 9, 2024

Marcus, Chris, John and Angel were very helpful with the process of buying my new car.

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Google Nov 8, 2024

Loved this place and the service!!!! I worked with Marcus Burruss and he was very patient and helpful with my kids and I and my kids are not the best behaved at 2 and 4 years old but we managed !!!! if you have bad kids like I do you should bring them with you and get put into a car asap

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DealerRater Nov 7, 2024

Great place to get a car they will work with you and make sure you’re as comfortable as possible.

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Google Nov 6, 2024

Mr. Burruss is very knowledgeable about the vehicles. He is very pleasant and accommodating. A great person to work with.

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DealerRater Nov 6, 2024

Mr. Burruss was very friendly and accommodating. Very knowledgeable about the vehicle. Great good job.

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Google Nov 6, 2024

The salesman and staff was very helpful in purchasing of vehicle at the dealership . I was satisfied with the experience.

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Google Nov 5, 2024

Ashley, Chris, John, and Ellie are the best! I had such a great experience, no one pressured me into anything, and they explained exactly what I was paying for. Thank you!

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DealerRater Nov 4, 2024

Great experience at Hyundai. Very nice group and makes you feel important. Not crazy about the Venue but be back to get a Kona next year.

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Google Nov 4, 2024

Marcus was very patient and informative about my purchase of the Hyundai Kona. He explained every step of the process and was about to meet my standards for the car buying process. Thank you!!!!!

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DealerRater Nov 4, 2024

Brother was very patient and transparent about the sale. Marcus was a very valuable commodity

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DealerRater Nov 4, 2024

The customer service Was A bit Shakey Towards me In the beginning .It seems that I was Frustrating Ms.Angela with the Questions I had For her. It seems she was blowing me off a little but I figured she Was Having a bad day When I called Which is Fine there are no Hard Feelings .Josh was Wonderful, Great personality with Great Energy he got the situation Handled with my Car And Your Team did a Good job with the labor and hard work they put into fixing my Car and for that I want to Thank You Guys ...

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Google Nov 1, 2024

Robbie, Chris T, and John B were awesome really appreciate you fellas yall are the best

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DealerRater Oct 27, 2024

Angela is very good at her job.The parts for my car quickly What else can I say

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DealerRater Oct 27, 2024

marcus provided amazing customer service and patience when i could not decide what i wanted . The finance team was also very amazing

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DealerRater Oct 26, 2024

Marcus was extremely helpful and accommodating. He is very personable and was able to answer all of my questions. He also resolved immediate issues we noticed upon our test drive and demonstrated all the features. Thanks Marcus!

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Google Oct 26, 2024

Ashley, Chris, Ellie, and John was very helpful with every phase of this process. I will recommend this dealership to family and friends.

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Google Oct 26, 2024

Robbie, Chris, Ellie, John B did outstanding job!

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DealerRater Oct 26, 2024

Great staff, great dealership. Could have done without CNN on the tv but that’s being picky. Awesome job!

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Google Oct 25, 2024

Justin was amazing then I met Chris who helped out followed by Ellie and John B. I’ve been WOWED by the amazing service here!! You guys are amazing and I appreciate my brand new 2025 vehicle!!!!!

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DealerRater Oct 25, 2024

Everything thing went well. I brought my Santa fe in and Angela made sure I was taken care of.

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DealerRater Oct 24, 2024

The only local Hyundai dealership that allows appointments for service on line, without an initial phone call. This is why they received my business for service.

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DealerRater Oct 23, 2024

My experience with my service advisor and technician are always positive. I am greeted with a smile and professional attitude, and always receive an explanation of the issue and work to resolve it. I am well informed of what is happening with my vehicle while work is being performed.

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DealerRater Oct 22, 2024

Staff was friendly. Scheduling was easy to complete online. The repair tech was knowledgeable and completed my service timely.

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DealerRater Oct 22, 2024

Pleasant experience during recent service. Very professional and courteous. Appointment easily obtained. Thank you for your service.

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DealerRater Oct 22, 2024

Great dealing with Marcuss ! His personality is outstanding. He is very knowledgeable and came through with a deal. Thanks to Jimmy ,too.

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DealerRater Oct 20, 2024

Our service advisor was excellent. He tried to figure out why our free oil change wasn’t showing up. He gave us a free service for removing a leaf in our cabin air filter housing. I called Hyundai service and the gentleman was rude and unwavering in his desire not to assist us

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DealerRater Oct 20, 2024

Very pleasant staff. Very efficient. Check-in was quick, and though it was not a quick service, the waiting area was nice.

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Google Oct 19, 2024

We had a wonderful experience to get our new car today. Everyone was very nice and friendly to us. Answered all our questions Big shoutout to Steve, Chris, Ellie and John Thanks!

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DealerRater Oct 19, 2024

Great professional, helped me out a lot! Willing to work with me when others wouldn’t even look my way!

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Google Oct 19, 2024

Great experience with Marcus, Chris, Ellie and John at Hyundai. Top tier professionalism and helpfulness!

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Google Oct 18, 2024

Justin,Christ , Ellie,and John B

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Google Oct 18, 2024

Justin Chris T Ellie John B

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Google Oct 16, 2024

Ashley was great! Set an appointment and showed up 15min early expecting not to see her. Nope, she was ready for me with the car I wanted waiting at the front. Also, Chris T, Ellie and John B made the process on the back very easy. Thanks again!

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Google Oct 16, 2024

We came in very last minute for a potential purchase. Drove from VB so called ahead and spoke to Jimmy S, he was very polite and personable while he confirmed the cars availability, price, and told me who to ask for when I came in. Steve J was who helped us with the car, we had great conversation with Steve and he was so helpful to make sure we got just what we were looking for. John B & Ellie R helped us with financing and were very knowledgeable and helpful, we had a great experience.

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DealerRater Oct 16, 2024

Excellent repair and annual maintenance of vehicles. They can do better communicating with customers when vehicle is ready to be picked up from service department.

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DealerRater Oct 16, 2024

Very friendly. Took care of what they needed to! I appreciate them a lot! It was also easy to make a appointment

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Google Oct 15, 2024

Ashley, John B, and Ellie made the process so easy and made sure I got the vehicle I truly wanted! Thank you!!

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Google Oct 15, 2024

Ellie and Marcus were such a great helps today! We were very happy with the time they took to explain everything and show us how our new car works!

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DealerRater Oct 15, 2024

Marcus was patient and professional and friendly. I also appreciate Ellie’s help !! Thank you so much for helping my son buy his first new car!! Kudos!!👍

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DealerRater Oct 15, 2024

We had such a great experience at the hyundai dealership today and picking up our new car! Marcus was very proffesional and knowledgeable!

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Google Oct 15, 2024

My husband and I had a car breakdown that was beyond repair, and we needed a replacement right away. Jon and Marcus were there, ready to help us find the perfect car and answer all of our questions, especially since this was the first car we ever bought. They were kind and patient, addressing all of our concerns thoroughly. Marcus, in particular, was extremely knowledgeable and even fought to get us a great deal on our trade-in. Thanks to his efforts, we ended up with an excellent deal overall. We couldn’t have asked for a better experience.

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DealerRater Oct 15, 2024

Marcus was extremely kind and patient, answering all of my questions thoroughly. He was very knowledgeable and provided excellent service.

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Google Oct 13, 2024

Very nice n helpful especially Rob had a great convo wit him about the military amazing got my car same day.

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DealerRater Oct 13, 2024

I want to thank Josh for his kind and patient manner. He was very professional. If I need car care again I hope to see Josh. Thanks again.

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Google Oct 12, 2024

Had a great experience and help from Nick W, Marcus B, Chris T, and John B. on the purchase of our new Hyundai. Would highly recommend.

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DealerRater Oct 12, 2024

Marcus Burruss was excellent to work with and made the car process smooth. Would highly recommend.

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DealerRater Oct 12, 2024

Angela saved me from a burning building once- this woman definitely deserves a raise!! Travis back in the shop ALSO deserves a raise (he called the first responders when I was on fire)

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Google Oct 11, 2024

Very knowledgeable and insightful. Definitely would buy from dealer again. Ask for Marcus.

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DealerRater Oct 11, 2024

Very helpful and very insightful. Made my car buying process easy. I would definitely come back to buy another vehicle.

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DealerRater Oct 11, 2024

Marcus is an employee who sets the atmosphere for the dealership. Very polite with great sale skills, the sales manager and it's team is amazing very friendly. This is my 2nd time purchasing from this dealership and each time the customer service have been amazing. Great service from being greeted from our salesman Marcus Burruss to closing the deal.

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