Customer Testimonials
They worked with me to get the car I wanted for the price I was willing to pay.
I had a great experience with the dealership. Of note were Ashley, John, Jimmy, and John. I was able to make my purchase on my schedule. Their professionalism and knowledge were evident.
Great Team! I was in this dealership a year ago and the difference is like night and day. I think it had a different name. My sales guy Steve was amazing. Willing to stay late to meet my schedule. Both sales managers were great. Friendly and helpful. Finance guy(I forgot his name) was very knowledgable and also friendly. I would buy from them again
Outstanding customer service and a great experience. I normally don’t enjoy the car buying experience, but these people did a fabulous job and made it easy and actually enjoyable. Nick John and Christie were amazing. Zero pressure, very knowledgeable, and most importantly listened to what I had to say and what was important to me. Immediately connected me to the right vehicle. The discussion on coverage and financing was easy to understand, and clear and concise. I drove off the lot with the car that I really wanted, and the additional coverages and protections that have given me peace ...
Eli was very helpful salesman and was very knowledgeable and understanding. Chris was also a great teammate. John did an amazing job explaining all of the additions to our vehicle package. Very patient and helpful!
Steve Johnson John B Chris J And Amanda WERE AMAZING GREAT SERVICE 👏🏾👏🏾👏🏾👏🏾
They were easy to design with during my appointment. I was treated with respect and kept informed about what was happening.
My first visit was a great experience. Service was really fast and staff is amazing. Will be a regular costumer.
Service Agent Angela and the Southern Hyundai Service Department were a HUGE help when we unexpectedly needed just before a holiday weekend. Highly recommended!
It took about a month and a half to get my car back, but it was done correctly so I can't complain
Service Advisor Josh and his team were wonderful, they went above and beyond to get my car back on the road. Thanks again!
The team here was wonderful. Christy N. was super helpful helping navigate my car hunting journey and found the perfect vehicle. Chris and John helped us with the finance ins and outs. And thank you Nick for the great deal!!!
John Ashley and Chris were great
Robbie Bracken, our salesperson was very friendly and accommodating. In and out in 4 hrs! Easiest purchase we ever made. Chris T. Was also very helpful & professional. Love the car!
Wait times have dramatically decreased. Glad they are honoring their advertisements. Will co times be to be a loyal customer.
Very happy with our purchase and experience at Southern. Everyone was very friendly and professional.
Service was excellent. Service manager and assistant responded quickly and were very courteous. Will certainly be back next time.
Thanks Southern Sales, Managers and Service for your professional and step and beyond assistance. Thanks Christy, Ashley, Jimmy, Nick, John B and Chris T. Thanks for assisting in everyway possible! Awesome teamwork!!!!
Great service. Highly recommend Southern Hyundai for service for their vehicles. You will not be disappointed.
They were friendly. The dealership was clean. Service was great. Overall I was satisfied today.
Marcus was extremely knowledgeable, worked very hard for me. Chris & John were great!
Christy, Chris, Nick and John were the greatest team. Very professional and knowledgeable. They made the whole car buying experience an absolute joy! Thank you from Brent Cook!
Great service. Did not feel pressured to buy and was accommodating. Thank you for making this an easy process.
Marcus was very personable with us. He is very knowledgeable about the vehicle we purchased. There was no pressure to buy. I would recommend him to my family and friends!!! Thanks Marcus Burruss!!!
I love Southern Hyundai. They never find anything wrong with my card. I might need service now.
Service was GREAT!! The waiting room and snacks were a plus. Thank you so much.
Steve Johnson was my salesman and he was absolutely wonderful. He went above and beyond to help me.
Prompt, reliable, courteous, honest service. Service associate identified the issue and corrected it while keeping me informed of progress.
I had an appointment to get my car serviced. I was in on time and only waited an hour. Had snacks and a drink brought to me in the comfy waiting area. Thank you!!
The service was quick and well done. The waiting area was clean and had good amenities.
Marcus, Chris, and John were awesome and very helpful with everything involved with making the process as smooth as possible.
Marcus was very helpful and knowledgeable about the vehicles I had questions about. Made the process of getting a new car fairly easy.
John is the GOAT! I had a challenging experience and he cleaned it up, provided me with useful information and educated me about purchasing/leasing a vehicle. He was honest and fair. It was the first time I purchased a vehicle and felt fully informed. Ely- I am proud to be his first sale. Although he was new he provided excellent customer service. Marcus- was very kind, knowledgable and engaging. Chris was a gem. Thank you.
Lizzy, Chris, and John were exemplary in their professionalism and making things easier for us to understand. I HIGHLY recommend seeking them out.
Steve, Chris, Jimmy, and John were absolutely amazing! Great experience!
My salesperson Elizabeth Yancey was great. She walked us through the process of buying a car and answered our questions. After the buying process, she offered to give my wife a ride home (Suffolk) because my wife was hesitant on driving on the highway. She also provided her telephone number and said to call her if we had additional questions. I actually did call her today because we thought there was a problem with the door lock. Kudos to Elizabeth and congratulations to Southern Hyundai for finding a gem that is an asset to your establishment.
I loved purchasing my car from this no pressure dealership. Will go back for my next purchase.
Robbie and John were very patient with me when I asked a ton of questions. Thanks for taking the time to make me feel comfortable leaving my first car and getting a new one.
Ashley,Chris,Jimmyand John made the car buying experience on a busy Saturday flawless. Southern Hyundai is the place to go to get a great deal and treated like family.
Friendly professional did outstanding job. Got me best deal he could. Happy with how it worked out.
Robbie, Chris and John were Truly Amazing and Totally Professional during our Experience with Buying our New Car from Southern Hyundai....
Quick work. Kept us informed. Very pleasant. Will continue to take car to dealership for other work
Had a good service experience changing the battery in my Genesis. Will go back again.
Very nice place to go and get car service and hang out with my sales person.
Steve was great to deal with! Had a few hiccups, but he went above and beyond.
I was immediately served after I entered the customer service area. They are all polite.
I appreciate the friendliness and professionalism of the staff. I was told the oil change would take approximately two hours and to my surprise, the job was done just under two hours. Thank you Southern Hyundai!
Service was excellent and the gentleman that waited on me was very friendly and professional.
The service at Southern Hyundai Chesapeake was great! Angela and the team were very kind, courteous, and knowledgeable. Requested vehicle repairs were completed to my satisfaction. I am glad I chose Southern Hyundai Chesapeake.
John, Chris, Christie, and Ellie were AMAZING!!!! We were at the dealership for 3 hours with 4 kids and they made it happen for us. I would highly recommend ANY of these four individuals. Customer service OUTSTANDING!!! Can’t rave enough about these people.
Marcus, Chris, John and Angel were very helpful with the process of buying my new car.
Loved this place and the service!!!! I worked with Marcus Burruss and he was very patient and helpful with my kids and I and my kids are not the best behaved at 2 and 4 years old but we managed !!!! if you have bad kids like I do you should bring them with you and get put into a car asap
Great place to get a car they will work with you and make sure you’re as comfortable as possible.
Mr. Burruss is very knowledgeable about the vehicles. He is very pleasant and accommodating. A great person to work with.
Mr. Burruss was very friendly and accommodating. Very knowledgeable about the vehicle. Great good job.
The salesman and staff was very helpful in purchasing of vehicle at the dealership . I was satisfied with the experience.
Ashley, Chris, John, and Ellie are the best! I had such a great experience, no one pressured me into anything, and they explained exactly what I was paying for. Thank you!
Great experience at Hyundai. Very nice group and makes you feel important. Not crazy about the Venue but be back to get a Kona next year.
Marcus was very patient and informative about my purchase of the Hyundai Kona. He explained every step of the process and was about to meet my standards for the car buying process. Thank you!!!!!
Brother was very patient and transparent about the sale. Marcus was a very valuable commodity
The customer service Was A bit Shakey Towards me In the beginning .It seems that I was Frustrating Ms.Angela with the Questions I had For her. It seems she was blowing me off a little but I figured she Was Having a bad day When I called Which is Fine there are no Hard Feelings .Josh was Wonderful, Great personality with Great Energy he got the situation Handled with my Car And Your Team did a Good job with the labor and hard work they put into fixing my Car and for that I want to Thank You Guys ...
Robbie, Chris T, and John B were awesome really appreciate you fellas yall are the best
Angela is very good at her job.The parts for my car quickly What else can I say
marcus provided amazing customer service and patience when i could not decide what i wanted . The finance team was also very amazing
Marcus was extremely helpful and accommodating. He is very personable and was able to answer all of my questions. He also resolved immediate issues we noticed upon our test drive and demonstrated all the features. Thanks Marcus!
Ashley, Chris, Ellie, and John was very helpful with every phase of this process. I will recommend this dealership to family and friends.
Robbie, Chris, Ellie, John B did outstanding job!
Great staff, great dealership. Could have done without CNN on the tv but that’s being picky. Awesome job!
Justin was amazing then I met Chris who helped out followed by Ellie and John B. I’ve been WOWED by the amazing service here!! You guys are amazing and I appreciate my brand new 2025 vehicle!!!!!
Everything thing went well. I brought my Santa fe in and Angela made sure I was taken care of.
The only local Hyundai dealership that allows appointments for service on line, without an initial phone call. This is why they received my business for service.
My experience with my service advisor and technician are always positive. I am greeted with a smile and professional attitude, and always receive an explanation of the issue and work to resolve it. I am well informed of what is happening with my vehicle while work is being performed.
Staff was friendly. Scheduling was easy to complete online. The repair tech was knowledgeable and completed my service timely.
Pleasant experience during recent service. Very professional and courteous. Appointment easily obtained. Thank you for your service.
Great dealing with Marcuss ! His personality is outstanding. He is very knowledgeable and came through with a deal. Thanks to Jimmy ,too.
Our service advisor was excellent. He tried to figure out why our free oil change wasn’t showing up. He gave us a free service for removing a leaf in our cabin air filter housing. I called Hyundai service and the gentleman was rude and unwavering in his desire not to assist us
Very pleasant staff. Very efficient. Check-in was quick, and though it was not a quick service, the waiting area was nice.
We had a wonderful experience to get our new car today. Everyone was very nice and friendly to us. Answered all our questions Big shoutout to Steve, Chris, Ellie and John Thanks!
Great professional, helped me out a lot! Willing to work with me when others wouldn’t even look my way!
Great experience with Marcus, Chris, Ellie and John at Hyundai. Top tier professionalism and helpfulness!
Justin,Christ , Ellie,and John B
Justin Chris T Ellie John B
Ashley was great! Set an appointment and showed up 15min early expecting not to see her. Nope, she was ready for me with the car I wanted waiting at the front. Also, Chris T, Ellie and John B made the process on the back very easy. Thanks again!
We came in very last minute for a potential purchase. Drove from VB so called ahead and spoke to Jimmy S, he was very polite and personable while he confirmed the cars availability, price, and told me who to ask for when I came in. Steve J was who helped us with the car, we had great conversation with Steve and he was so helpful to make sure we got just what we were looking for. John B & Ellie R helped us with financing and were very knowledgeable and helpful, we had a great experience.
Excellent repair and annual maintenance of vehicles. They can do better communicating with customers when vehicle is ready to be picked up from service department.
Very friendly. Took care of what they needed to! I appreciate them a lot! It was also easy to make a appointment
Ashley, John B, and Ellie made the process so easy and made sure I got the vehicle I truly wanted! Thank you!!
Ellie and Marcus were such a great helps today! We were very happy with the time they took to explain everything and show us how our new car works!
Marcus was patient and professional and friendly. I also appreciate Ellie’s help !! Thank you so much for helping my son buy his first new car!! Kudos!!👍
We had such a great experience at the hyundai dealership today and picking up our new car! Marcus was very proffesional and knowledgeable!
My husband and I had a car breakdown that was beyond repair, and we needed a replacement right away. Jon and Marcus were there, ready to help us find the perfect car and answer all of our questions, especially since this was the first car we ever bought. They were kind and patient, addressing all of our concerns thoroughly. Marcus, in particular, was extremely knowledgeable and even fought to get us a great deal on our trade-in. Thanks to his efforts, we ended up with an excellent deal overall. We couldn’t have asked for a better experience.
Marcus was extremely kind and patient, answering all of my questions thoroughly. He was very knowledgeable and provided excellent service.
Very nice n helpful especially Rob had a great convo wit him about the military amazing got my car same day.
I want to thank Josh for his kind and patient manner. He was very professional. If I need car care again I hope to see Josh. Thanks again.
Had a great experience and help from Nick W, Marcus B, Chris T, and John B. on the purchase of our new Hyundai. Would highly recommend.
Marcus Burruss was excellent to work with and made the car process smooth. Would highly recommend.
Angela saved me from a burning building once- this woman definitely deserves a raise!! Travis back in the shop ALSO deserves a raise (he called the first responders when I was on fire)
Very knowledgeable and insightful. Definitely would buy from dealer again. Ask for Marcus.
Very helpful and very insightful. Made my car buying process easy. I would definitely come back to buy another vehicle.
Marcus is an employee who sets the atmosphere for the dealership. Very polite with great sale skills, the sales manager and it's team is amazing very friendly. This is my 2nd time purchasing from this dealership and each time the customer service have been amazing. Great service from being greeted from our salesman Marcus Burruss to closing the deal.